Shipping & Services

All shipping is via EMS,Air parcel,DHL,TNT,UPS or FEDEX.  We normally ship within five business days. Note, we do not ship on Saturday and Sunday.

Please write us info@venus-itech.com if you perchase large quantites of products,we will arrange the specific payment,discounts and shipping.

We will inform you if the product out of stock,and the ETA of the shipment.

We ship worldwide.
Order online through PayPal,or contact us for bank account for large numbers of order. Please confirm ship to address,name and telephone number(required by shipping) during payment.
You will be notified of the tracking number after shipment.Should you have any questions,please send email to info@venus-itech.com
Stated value for Customs will be actual cost.The buyer bears the responsibility to clear customs and pay import duty/tx if it applies.

We offer free repairing! Customer is responsible for the shipping cost send back to Wuxi Venus.
Contact us if repair needed via email: service@venus-itech.com

Two shipping methods we used:

1, Ship via Post : it’s cheap,mostly delivery time around 15 – 35 days,no insurance.

2, Ship via DHL/FedEx (some items): it’s more expensive,delivery time around 3 – 7 days,it’s safe.

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Delivery Times
International- 6-30 business days but can vary based on the time required by the Customs Service in each country for processing.

Shipping and Handling fee:

You may see your actual shippin cost on your shipping cart.

You are responsible for import taxes,overseas fees,hazardous materials charges and return cost etc.

Note: Please inquiry via E-mail for delivery and repairing,do NOT send claim to PayPal.